Refund policy
Our 60-day money-back guarantee
Try Yasu Restore for 60 days. If it's not for you, send it back and we'll refund the full price.
How to get a refund
- Email hello@yasu.co within 60 days of your order being delivered. Include your order number.
- We'll reply with the address to send it back to.
- Send back the boxes you have left. Opened boxes and used sachets are fine.
- When your return arrives, we'll process your refund within 1 to 3 business days.
The details
- Your 60 days start on the day your order is delivered, not the day you order.
- The guarantee covers every box in your order. If you bought 2 or 3 boxes, send back whatever you have left, opened or not, and we'll refund the full price of every box.
- You keep the frother. No need to send it back.
- Return postage is paid by you. We recommend a tracked service, because we can only refund a return once it reaches us.
- Original shipping costs aren't refunded.
- Your refund goes back to your original payment method. After we process it, your bank may take a few more business days to show it.
Damaged, faulty or wrong items
If your order arrives damaged or you received the wrong item, email hello@yasu.co within 7 days of delivery with a photo, and we'll send a replacement at no cost to you.
Your legal rights
This guarantee is in addition to your rights under the consumer laws of your country, and doesn't affect them.
